While we endeavour to make sure the stock figures are correct at the time you place an order. If once we are processing the order we find the item has insufficient stock to satisfy your order we will email you immediately giving you the option of a refund or to wait until the stock becomes available.
We aim to dispatch the order by the next working day of receipt. Dependant on volume and the carrier there may be delays but equally in some cases dispatch may be same day.
Delivery to the UK is normally within 2 to 3 working days of dispatch and is normally by Royal mail (though in the case of larger parcels it may be delivered by another carrier. Orders are charged a delivery charge of £2.99 if the cost of the goods (not including delivery) is under £30 or free if the cost of goods is £30 or over. At times of extra demand e.g. just before Christmas it may take the carriers longer to make the deliveries.
At the moment we are unable to deliver outside the UK this unfortunately also includes the Channel Islands.
Please refer to the Right of Withdrawal page here